St. Petersburg state budgetary institution " City Tourist Information Bureau "(formerly-St. Petersburg state budgetary institution "City Tourist Information Center") was established in the spring of 2000 as the first in Russia unified state free information service for tourism.
The main objectives of St. Petersburg state budgetary institution "City Tourist Information Bureau" are: creating a comfortable information environment for guests and residents of the city, promoting the tourist product of St. Petersburg in the international and Russian tourist markets, expanding the network of information and service offices, as well as the integration of the latest information technologies in various areas of the tourism industry in St. Petersburg.
Employees of St. Petersburg Tourist Information Bureau, who speak foreign languages, are always ready to answer questions about city events, routes, excursions, transport, museums and other institutions, as well as to advise tourists in emergency cases.In 2018, specialists of St. Petersburg Tourist Information Bureau provided information to more than 209 thousand individual visitors. Regularly updated information database of St. Petersburg Tourist Information Bureau contains information about everything that may be of interest to guests and residents. Thanks to the activities of the Institution, the recognition of the symbols of St. Petersburg increases and the positive image of the destination as a safe, comfortable and hospitable city is strengthened.
Currently, in St. Petersburg there are 11 information centers of St. Petersburg Tourist Information Bureau, located in close proximity to the main attractions of the city. Information pavilions also operate at Pulkovo airport and in the terminal of the passenger port "Marine Façade" during the open navigation period. There are free promotional materials, booklets, maps and guides. Visitors to the Central pavilions and offices can purchase excursions along the rivers and canals of the city and bus sightseeing tours, tickets for performances of the main theater venues, as well as Souvenirs. Addresses and opening hours of the centers can be found in the section Offices and pavilions.
In order to expand the common information space for the development of interregional relations, 54 partnership agreements on cooperation with tourist information centers of the Russian Federation, as well as 32 agreements with representatives of the CIS and foreign countries were signed. The activity within the framework of the agreements provides for the rapid information exchange of experience in the field of tourism, information resources, the development of new tourist programs and concepts aimed at promoting the city in the international and Russian markets.
St. Petersburg state budgetary institution "City Tourist Information Bureau" provides state services for accreditation of guides and guides-interpreters under the Government of St. Petersburg. The state service is provided to applicants on a free basis, more than 3500 accredited guides and guides-translators work in the city.